Provide a 75-100 word response to each of the following questions in chapter 11 in the textbook:11-1, 11-2, 11- 4, 11-5, and 11-6. You are required to use two qualified references in addition to your textbook for this assignment. A cover page is required. APA format is not required, but solid academic writing is expected. Assignment questions PLEASE DO NOT WRITE IN ESSAY FORMAT; ANSWER QUESTIONS WITH NUMBERS NEXT TO THEM. APA COVER PAGE FORMAT IS REQUIRED THOUGH. 11–1. What are some of the critical success factors in HMIS implementation? 11–2. Why is careful planning so important to HMIS implementation? 11–4. Describe some useful tools in HMIS implementation project management. 11–5. Why is end-user involvement important in HMIS implementation? How can end-users be more involved in the process? 11–6. What are the key concepts underlying IT services management? Why are these various concepts important, and how do these relate to the HMIS post-implementation stage?